Efforts to translate evidence-based digital health interventions from research to practice have struggled with sustained consumer engagement and the successful implementation of these tools within their targeted systems of care. Human-centered design involves collaborating deeply with end-users throughout the process of design and testing to ensure the intervention and its implements meets end-users’ needs and preferences, which can in turn increase uptake and engagement. This presentation will describe the human-centered design process and several design methods to inform ways to increase engagement in intervention design and delivery.
Andrea K. Graham, PhD (she/her) is Assistant Professor in the Center for Behavioral Intervention Technologies at Northwestern University’s Feinberg School of Medicine, with an affiliation in the Center for Human-Computer Interaction + Design. Her program of research focuses on the design, optimization, and implementation of evidence-based digital mental and behavioral health interventions. She applies human-centered design methods to design digital tools that meet stakeholders’ needs and implementation plans that support the integration of digital interventions into practice. She also is interested in understanding issues such as the cost of treatment that impact adoption of interventions in practice, and in training individuals to deliver evidence-based interventions.